Order:
You can add or edit your order in calender till 10:00 p.m., a day before to avoid any last minute inconveniences.
Delivery Conditions:
1) Milk & other products will be delivered between 4:00 a.m. to 8:00 a.m. early morning everyday.
2) Please specify the delivery boy about delivery instructions as per your convenience.For eg: Whether to ring the doorbell or not.
*Whether to keep the bottle at doorstep or in the assigned basket.
Maintainance:
1) Kindly rinse the bottle once you transfer your milk to maintain hygiene.
Payments:
1) Keep your wallet balance positive to avoid suspension of your subscription.
Charges:
1) Kindly keep/handover the empty bottles to the delivery boy next day to avoid any extra charges.
2) A fine of Rs. 35/- will be charged on a half litre bottle breakage/damage & Rs. 45/- on a 1 litre bottle breakage/damage.
Refunds:
1) You can report about the quality of milk(curdling) before 10:00 a.m.. After that complaints will not be considered . You need to share a proper proof [images & videos] to avail a 100% refund to your wallet.
2) If you recieve a broken seal bottle or a bottle without seal, please do not accept the bottle & kindly reach out to us.
Customer Support:
1) For any recharge or payment related assistance,other queries kindly contact our customer care services.
Phone/Whatsapp: 8287553649
